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Copy of EMS 2500 – EMS Supervisor: Principles and Practice
Course Introduction
Course Introduction
Welcome Forum
Introduction to Sociology 2e. Rice University Openstax Creative Commons 2017. ISBN 13-978-1-938168-41-3
Course Resources
Video: APA Format, Formatting a Paper in Microsoft Word
Lecture: Chapter 1 – 5
Week 1 Discussion: Breaking Social Norms Through Dress
Week 1 Assignment: Sociology in Film
Week 2: Chapters 3 & 4 Building The Team & Communication
Lecture Chapter 6-10
Week 2 Discussion: Chapters 3 & 4 – Building The Team & Communication
Week 2 Assignment: Chapters 3 & 4 – Communication and Emotional Intelligence
Week 3: CHAPTER 5 CREATING A CULTURE, CHAPTER 6 CUSTOMER SERVICE & CHAPTER 7 STRATEGIC PLANNING
Lecture Chapters 5, 6 & 7
Week 3 Discussion Forum
Week 3 Assignment
Week 4: CHAPTERS 8 MANAGING CRISIS & CHAPTER 9 BUDGETING
Lecture Chapter 8 & 9
Week 4 Discussion
Week 4 Final Assignment, ETA Emergency Medical Service
Previous Unit
Lecture Chapters 5, 6 & 7
Copy of EMS 2500 – EMS Supervisor: Principles and Practice
Lecture Chapters 5, 6 & 7
Chapter
5
049565_CH05_CreatingaCultureofQuality
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Chapter
6
049565_CH06_CustomerService
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Chapter 7
049565_CH07_StrategicPlanning
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