Week 2 Assignment: Chapters 3 & 4 – Communication and Emotional Intelligence

Assignment: Chapters 3 & 4 – Communication and Emotional Intelligence
Due Date: [Insert Date]
Submission Format: APA Style, 12 pt Times New Roman, Double-Spaced, 1-inch margins
Length: Minimum 500 words (not including title page and references)

Assignment Overview:

In Chapter 3, Dominguez discusses the foundational role of communication in EMS leadership. Effective communication builds trust, minimizes misunderstandings, and supports operational efficiency. Chapter 4 explores emotional intelligence—the ability to recognize, understand, and manage emotions—which is a vital trait for EMS supervisors managing high-stress teams and patient interactions.

Instructions:

Write a reflective and analytical essay addressing the following prompts:

  1. Communication Strategies:
    • Describe at least two communication methods or techniques discussed in Chapter 3.
    • Reflect on how these methods could enhance team performance in a high-stakes EMS environment.
    • Provide an example from your personal experience or a hypothetical scenario where communication impacted an outcome.
  2. Emotional Intelligence in Leadership:
    • Define emotional intelligence in your own words based on Chapter 4.
    • Discuss how self-awareness and empathy play a role in conflict resolution within an EMS team.
    • Identify one emotional intelligence skill you would like to improve and how you plan to develop it as a leader.
  3. Personal Reflection:
    • Explain how you will incorporate the lessons from Chapters 3 and 4 into your own leadership practice.
    • Consider how these skills support a healthy workplace culture and effective EMS supervision.

Requirements:

  • Include a title page and a reference page.
  • Cite the textbook and any additional sources in APA 7th edition format.
  • Use in-text citations where appropriate.
  • Submit your paper in .doc, .docx, or .pdf format.

Grading Criteria:

  • Clear organization and coherence of ideas (20 pts)
  • Demonstration of understanding of the material (20 pts)
  • Application to real-world or EMS-specific situations (20 pts)
  • Proper use of APA formatting and citations (20 pts)
  • Meets minimum word count and submission requirements (20 pts)
    Total: 100 points
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