Week 2 Discussion: Chapters 3 & 4 – Building The Team & Communication
Week 2 Discussion Forum: Chapters 3 & 4 – Communication & Emotional Intelligence in EMS Leadership
Chapters 3 and 4 focus on two critical components of successful EMS supervision: communication and emotional intelligence. As an EMS leader, how you communicate with your team and how well you manage your own emotions—and respond to the emotions of others—can significantly impact team morale, performance, and patient care.
Discussion Questions:
- Communication is a two-way street. Based on the reading, describe a time in your EMS experience when clear or unclear communication significantly affected the outcome of a situation. What role did you or your supervisor play?
- Emotional intelligence includes self-awareness, self-regulation, motivation, empathy, and social skills. Which of these traits do you believe is the most important for an EMS supervisor to develop and why?
- From the chapters, which leadership strategy or tool stood out to you the most, and how could you apply it in your current or future role?
Instructions:
Reference the discussion rubric in the Announcements to ensure full credit.
Your initial post should be a minimum of 300 words and must be posted by Thursday at 11:59 PM.
Respond to at least two classmates with thoughtful, respectful replies by Friday at 11:59 PM.
Use examples from the text, your own experience, or outside research (with proper APA citation if applicable).