Week 3 Discussion Forum

Initial Post Due: Thursday by Midnight
Replies to Two Classmates Due: Friday by Midnight
Minimum Word Count: 300 words

🔍 DISCUSSION PROMPT:

  1. Culture: In your own words, what kind of work culture do you want to build or support in an EMS agency? Why is that important?
  2. Customer Service: Describe how customer service plays a role in EMS leadership. How would you train your team to provide outstanding service?
  3. Strategic Planning: Share one strategic goal you think all EMS supervisors should work toward. How would you measure its success?

🚨 REMINDERS:

  • You must reply to at least two classmates for full credit.
  • Late replies or missing posts result in a zero for the discussion.
  • If you cite sources, be sure to use proper APA formatting.

This forum is restricted to members of the associated course(s) and group(s).

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