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EMS 2500 – EMS Supervisor: Principles and Practice
Course Introduction
Course Introduction
Welcome Forum
eBook: EMS PRINCIPLES AND PRACTICE by Orlando J Dominguez, JR., RPM, MBA
Course Resources
Video: APA Format, Formatting a Paper in Microsoft Word
Lecture: Chapter 1 & 2
Week 1 Discussion: The Role of the EMS Supervisor
Week 1: Assignment
Week 2: Chapters 3 & 4 Building The Team & Communication
Lecture Chapter 3 & 4
Week 2 Discussion: Chapters 3 & 4 – Building The Team & Communication
Week 2 Assignment: Chapters 3 & 4 – Communication and Emotional Intelligence
Week 3: CHAPTER 5 CREATING A CULTURE, CHAPTER 6 CUSTOMER SERVICE & CHAPTER 7 STRATEGIC PLANNING
Lecture Chapters 5, 6 & 7
Week 3 Discussion Forum
Week 3 Assignment
Week 4: CHAPTERS 8 MANAGING CRISIS & CHAPTER 9 BUDGETING
Lecture Chapter 8 & 9
Week 4 Discussion
Week 4 Final Assignment, ETA Emergency Medical Service
Previous Unit

Lecture Chapters 5, 6 & 7

  1. EMS 2500 – EMS Supervisor: Principles and Practice
  2. Lecture Chapters 5, 6 & 7

Chapter 5

049565_CH05_CreatingaCultureofQualityDownload

Chapter 6

049565_CH06_CustomerServiceDownload

Chapter 7

049565_CH07_StrategicPlanningDownload
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